Terms & Conditions

Summary of Key Points

  • This website is for informational, educational, and brand communication purposes
  • It is not a direct platform for processing payments or managing orders
  • You may be directed to external platforms to complete purchases — those transactions are governed by the external platform's terms and policies
  • Website content is not a substitute for medical advice, diagnosis, or treatment
  • Content may be modified, updated, corrected, or removed without prior notice
  • Your use of the website must be lawful and responsible — any use that compromises the website's integrity, content, or rights is prohibited
  • All rights to original content and elements on this website are reserved to Private Therapy or their respective owners
Last updated: March 30, 2026

Welcome to the Private Therapy website.

These Terms & Conditions govern your use of this website and all pages, content, and services available through it. By accessing, browsing, or using any part of the website, you agree to be bound by these Terms & Conditions. If you do not agree to any part of these terms, please stop using the website.

Private Therapy is the entity responsible for operating and managing this website and its content, unless explicitly stated otherwise.

1) Scope of Use

This website is used for introducing Private Therapy products, educational content, and related information, as well as supporting communication with users and providing general information about the brand and its products.

This website is not intended to function as a direct transactional platform, nor is it an online store for processing payments or managing orders through the website itself, unless explicitly stated otherwise.

2) Acceptance of Terms

Your use of the website, or your continued browsing or access to any part of its content, constitutes your acknowledgment that you have read, understood, and agreed to be bound by these Terms & Conditions, as well as any other policies referenced on the website that are considered supplementary where applicable.

3) Eligibility and User Responsibility

Users must use the website in a lawful and responsible manner, in compliance with applicable regulations and the rights of Private Therapy and third parties.

Users are prohibited from, including but not limited to:

  • Misusing the website or attempting to disable or obstruct its operation
  • Attempting unauthorized access to any part of the website, its servers, or its systems
  • Copying, republishing, or exploiting website content without authorization
  • Introducing harmful materials, code, or technical means that may affect the security or performance of the website
  • Using the website in a manner involving fraud, deception, or violation of intellectual property, privacy, or other rights

4) Nature of Website Content

The website provides informational, educational, and brand-related content about Private Therapy products and fields, which may include product descriptions, ingredients, articles, general guidelines, educational content, and relevant links.

This content is provided for general informational purposes only and should not be interpreted as individual medical recommendations, diagnosis, prescriptions, or a substitute for consulting a qualified professional.

5) Medical Disclaimer

No content published on this website is a substitute for medical advice, diagnosis, or treatment. Users should consult a physician, pharmacist, or qualified healthcare provider when needed, particularly in cases related to:

  • The suitability of any product for a specific health condition
  • Pregnancy or planning for pregnancy
  • Breastfeeding
  • Use of medications or potential drug interactions
  • Existing medical conditions or special health circumstances
  • Any inquiries related to individual use, dosages, or warnings

Website content alone should not be relied upon for making medical or therapeutic decisions.

6) Content Accuracy and Availability

The website may contain information about products, general use, educational content, or other materials. While effort is made to provide clear and useful content, Private Therapy does not guarantee that all information on the website is complete, error-free, continuously available, or up to date at all times.

Private Therapy may modify, update, correct, remove, or discontinue any content published on the website at any time and without prior notice.

7) Authoritative Source for Product Information

Some non-essential details may differ or change over time due to operational, regulatory, or market updates. When preparing to purchase or use any product, users should refer to:

  • The actual product packaging
  • The official label, instructions, and accompanying warnings
  • The ingredient list shown on the product
  • The product page on the platform where the purchase was made at the time of purchase

These sources are considered the authoritative practical reference where applicable, particularly regarding ingredients, usage instructions, warnings, package size, and any updated operational or regulatory details.

8) Purchases Through External Platforms

The website may provide links or referrals to external platforms such as Noon, Jumia, or others for completing product purchases. In such cases, the purchase is made through the relevant external party, and the entire process is subject to the terms, policies, and procedures applied by that platform.

This includes, but is not limited to:

  • Payment and payment processing
  • Product availability and inventory
  • Order fulfillment
  • Shipping, delivery, and timelines
  • Returns, exchanges, and refunds
  • Customer service related to the order
  • Any additional terms imposed by the external platform

Private Therapy is not responsible for any action, delay, interruption, error, policy, service, or decision issued by the external platform regarding the order, payment, shipping, returns, or any stage of the transaction that takes place outside this website.

Users are responsible for reviewing the relevant product page and the external platform's terms and policies before completing any purchase.

The website may contain links to websites, platforms, or services belonging to third parties. These links are provided for convenience or reference only and do not imply Private Therapy's endorsement of their content, practices, policies, or availability.

Private Therapy bears no responsibility for:

  • The content of external websites or platforms
  • The accuracy of information contained therein
  • Their privacy or usage policies
  • Their availability or interruption
  • Any reliance, engagement, or harm arising from their use

10) Intellectual Property

All original elements on this website, including text, copy, designs, visual identity, logos, graphics, content arrangement, and any other protected materials, are owned by Private Therapy or used lawfully under applicable permissions or granted rights where applicable.

No part of the website may be copied, reproduced, republished, modified, distributed, commercially exploited, or used in any unauthorized manner without prior written consent from the rights holder.

11) Unauthorized Use

Any use of the website or its content beyond its legitimate purpose or in violation of these Terms is prohibited. Private Therapy reserves the right to take whatever measures it deems appropriate to protect the website, its content, and its rights, including restricting or suspending access to the website when necessary, without prejudice to any other rights or protections provided by law.

12) Limitation of Liability

The website is used at the user's own responsibility. To the maximum extent permitted by applicable law, Private Therapy shall not be liable for any unexpected direct, indirect, incidental, consequential, or special losses or damages arising from or related to:

  • Use of the website or inability to use it
  • Reliance on any content published on it
  • Website downtime, unavailability, or partial malfunction
  • External links, services, or platforms
  • Transactions conducted through third parties
  • Any technical or operational errors beyond reasonable control

Nothing in the above shall prejudice any rights that cannot be excluded or limited under applicable law.

13) Privacy and Data

The handling of personal data, where applicable, is governed by the website's Privacy Policy. Please review that policy to understand how data is collected, used, and protected as described therein. Read our Privacy Policy →

14) Changes to These Terms

Private Therapy may amend, update, or replace these Terms & Conditions at any time. The version published on this page is the version in effect at the time of using the website.

Your continued use of the website after any update or amendment is published constitutes your acceptance of the amended Terms & Conditions.

15) Severability

If any provision of these Terms is determined to be invalid, unenforceable, or void in whole or in part, this shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect to the extent permitted by law.

16) Waiver

Private Therapy's failure to exercise or delay in exercising any right under these Terms shall not constitute a waiver of that right, nor shall the partial exercise of any right prevent its subsequent full exercise or the exercise of any other right.

17) Entire Agreement

These Terms & Conditions, together with any policies or pages referenced herein and logically understood as supplementary, constitute the framework governing the use of this website, and supersede any prior understanding relating to the same subject matter to the extent applicable to website use.

For additional context about our practices, you may also review:

18) Contact

If you have any inquiries regarding these Terms & Conditions or how the website is used, you may contact us via the following email:

This page was last updated on March 30, 2026